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Please enter your name and contact information. A representative will contact you
Enter the following information in order to retrieve your username and password. Enter your subscriber ID exactly as shown on your member ID card, followed by the three-digit number that is next to your name on the ID card, with no spaces. All fields are required. Then click Next at the bottom of the screen.
Log in now if you remember your password.
Please reset your password by answering the security questions below. Then click Next.
We will send an 8-digit identification code to your email address so we can be sure you are who you say you are. Please note that we have hidden parts of your contact information below for your security. Please select one option below, then click Next at the bottom of the screen.
We'll send you an Identification Code so we can be sure you are who you say you
are. Tell us how you want to receive your code; choose either the phone number or
e-mail addresses you have already provided to us. Please note that we have hidden
parts of your contact information with "xxx" for security reasons.
Note: There's no charge from us to receive messages by text, but standard text messaging
and data rates from your wireless provider still apply.
Check the email that you selected on the previous screen. When you receive your 8-digit identification code, please enter it in the field below and click Next. This is the only time you will use this code, so there is no need to save it.
Please enter this code in the Identification Code field below. This is the only
time you'll use this code, so there's no need to save it.
Please type a new password. The password must be at least 8 characters in length. You can use letters, numbers, and these special characters: - _ . ! # $ % & * @ ~ ^ \ ? /. Then click Next.
We have the following email address on file. Please update it now if it has changed.
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